Warranty & Return Policy

Warranty & Return Policy


Warranty 

We offer 6 months (180 days) warranty on Deoboards from the date when you receive the product. 

Parts purchased from Deoboards separately has a 90 days warranty. If a defect arises during the Warranty Period, we will:

1). Send the new parts to replace the defect parts. Most of the parts are fairly easy to be replaced with our instructions.  

2). Exchange the affected Products with functionally equivalent Products that are new or formed from new and/or previously used parts that are equivalent to new in performance and reliability. This warranty excludes normal depletion of consumable parts (grip tape, wheels & bearings) unless due to a defect in materials or workmanship, and damage resulting from abuse, accident, modifications, unauthorized repairs, neglect, abuse, water damage, or other causes that are not defects in materials and workmanship.  

We reply to all questions within 24 hours. You can get replacement parts within 3-8 days if there is ever an issue with your board.

The water damage ,wheels wear ,and artificial damage are NOT included in the warranty. and always charge the board with the original charger. otherwise the battery may be damaged or even cause fire and the damage is NOT covered by warranty.

Refund Policy

1. We don't refund when your ordered products are being built.
2. We don't refund when your order is shipped out.
3. We don't refund when there is an issue with the product you received.
4. We don't accept returns.