FAQs
Can I get some samples?
We are honored to offer you samples forquality check.
What are your payment methods?
We Support Alibaba Trade Assurance, bank transfer, Western Union, and PayPal.
For samples: full payment upfront.
For orders above USD 20,000: 30% deposit before production, balance before shipment.
Do you have the products in stock?
All products requiremanufacturing. As for the products offered through our sourcing service, stockavailability depends on the specific item.
What’s the delivery time?
It usually takes about 2-25 working days to produce an order from sample to 40HQ container.But the exact delivery
time might be different for different orders or at different time.
Can I mix different models in one container?
Yes, different models can be mixed inone container.
How does your factory do regarding quality control?
Quality is priority. We always attach great importance to quality control from the very beginning to the end of the production. Every product will be fully assembled and carefully tested before it's packed for shipment.
What's your warranty terms?
We offer different warranty time for different products. Please contact with us for detailed warranty terms.
Will you deliver the right goods as ordered? How can I trust you?
Yes, we will deliver the right goods as ordered. Trust is at the heart of our company values, built on a foundation of honesty and integrity.
We’ve been a Gold Supplier on Alibaba since 2009 and have built a reputation for reliability and quality. In 2024, we transitioned from Alibaba to our own website to better focus on serving our customers directly.